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  • #1

    computer randomly shuts down

    Hi,
    I'm having some trouble with my computer that I built. I built it about a month ago, and it was working fine until now. For some reason, ever since yestraday, it just shuts down on me suddenly and without warning. It happened four times so far, and the intervals between the shut downs are different (5 minutes to an hour or so). I dont know if its a power supply issue because the mobo lights are still on. Its 450 watts too, but maybe its bad quality. I'd just like to know if anyone knows what might be causing this or has experienced anything similar. Maybe I knocked something out of place or some other such thing. My speakers and monitor and everything still stays turned on, though. Thanks a bunch beforehand :)
    Tags: None
  • #2
    Re: computer randomly shuts down

    We can't help you without more information. Please provide full system specifications (including the manufacturer of the PSU) and what operating system you're using.

    Comment

    • #3
      Re: computer randomly shuts down

      sry, here are my specs:
      AMD Athlon 64 3200+
      ASUS K8V SE Deluxe mobo
      Kingston 2 x 512 mb RAM
      Radeon 9800 Pro 256 megs
      and my power supply just came with the case, its says Turbo Power... Im not sure what my case it, but the side fan has Powmax on it, so maybe that's it...
      I checked everything inside, and it seems to be in order. I really dont know what to do. It is possible that its the power supply?
      I can't boot it up using the regular button either.. i have to restart the power.
      oh, and I'm using Windows XP professional, with SP 2.
      Last edited by tAtibAbi; 09-02-2004, 11:03 AM.

      Comment

      • #4
        Re: computer randomly shuts down

        Tell us what kind of RAMs you got. Maybe the speed is too low and the ram is being stressed too much. Another thing, try another hdd. I had a hdd that turns itself off when it gets too hot before.

        Comment

        • #5
          Re: computer randomly shuts down

          Two things come to my attention:

          A generic case power supply.
          This is very likely to be the problem. I'd suggest you replace it with a good 400W or better from a good brand name. I'd recommend Thermaltake or Antec. Also, you may not have some cables on the inside hooked up properly if the power button doesn't work. If not, then it is almost surely a PSU issue.

          Service Pack 2.
          While I've haven't heard of it causing problems this severe, it's quite possible. In fact, if you managed to get you Security center spoofed, you could have a serious virus issue right now. Get HiJackThis from my signature and post the log.

          Comment

          • #6
            Re: computer randomly shuts down

            Your problem is likely to do with SP2, http://support.microsoft.com/default...b;en-us;878474
            Did this start after you installed SP2?

            Comment

            • #7
              Re: computer randomly shuts down

              I can assure you that there is nothing "turbo" about that psu. Try a decent one.
              athlon xp-m@2456mhz(12x204)
              tt aquariusII liquid cooled/ arctic silver ceramique
              asus a7n8xe-dlx
              thermaltake xaserIII lanfire
              bfg 6800gt
              seagate sataII 250gb/seagate 7200rpm 160gb ide
              samsung dvdrw
              2x1024 kingston hyper-x pc3200/ windows xp pro sp3
              logitech mx518/ logitech wingman rumble
              2x samsung 955df 19"/ canon i960
              creative x-fi fatal1ty 64mb/ altec lansing 251-5.1
              mushkin 550w

              opteron 146 @ 2850 (10x285)
              DFI infinity nf4 ultra
              thermaltake tsunami dream -black
              seagate sataII 500gb
              evga 8600gt oc ssc edition
              samsung sata dvd-rw
              2x1024 ocz black
              logitech ifeel/ nec accusync 75f
              ocz fatal1ty 550w

              Comment

              • #8
                Re: computer randomly shuts down

                Powmax makes a decent Power Supply...

                Comment

                • #9
                  Re: computer randomly shuts down

                  Yeah, read the MS KB article Wayout linked to. SP2 may be the problem. If not, PSU is still a possibility.

                  Comment

                  • #10
                    Re: computer randomly shuts down

                    Originally posted by amd_man2003
                    Powmax makes a decent Power Supply...
                    You would really trust a $21cdn ($15us) psu?
                    athlon xp-m@2456mhz(12x204)
                    tt aquariusII liquid cooled/ arctic silver ceramique
                    asus a7n8xe-dlx
                    thermaltake xaserIII lanfire
                    bfg 6800gt
                    seagate sataII 250gb/seagate 7200rpm 160gb ide
                    samsung dvdrw
                    2x1024 kingston hyper-x pc3200/ windows xp pro sp3
                    logitech mx518/ logitech wingman rumble
                    2x samsung 955df 19"/ canon i960
                    creative x-fi fatal1ty 64mb/ altec lansing 251-5.1
                    mushkin 550w

                    opteron 146 @ 2850 (10x285)
                    DFI infinity nf4 ultra
                    thermaltake tsunami dream -black
                    seagate sataII 500gb
                    evga 8600gt oc ssc edition
                    samsung sata dvd-rw
                    2x1024 ocz black
                    logitech ifeel/ nec accusync 75f
                    ocz fatal1ty 550w

                    Comment

                    • #11
                      Re: computer randomly shuts down

                      Its the obvious, but everything is cooled down to an acceptable tempreture yeh?

                      Oh, and power supplies are a vital piece of hardware! Never try to save money on a PSU, always buy the best you can afford :)

                      Comment

                      • #12
                        Re: computer randomly shuts down

                        Logfile of HijackThis v1.99.0
                        Scan saved at 8:37:28 PM, on 2/1/2005
                        Platform: Windows XP SP2 (WinNT 5.01.2600)
                        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

                        Running processes:
                        C:\WINDOWS\System32\smss.exe
                        C:\WINDOWS\system32\winlogon.exe
                        C:\WINDOWS\system32\services.exe
                        C:\WINDOWS\system32\lsass.exe
                        C:\WINDOWS\system32\svchost.exe
                        C:\WINDOWS\System32\svchost.exe
                        C:\WINDOWS\system32\spoolsv.exe
                        C:\WINDOWS\System32\Ati2evxx.exe
                        C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                        C:\WINDOWS\system32\cisvc.exe
                        C:\Program Files\Norton AntiVirus\navapsvc.exe
                        C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                        C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                        C:\WINDOWS\System32\snmp.exe
                        C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                        C:\WINDOWS\System32\svchost.exe
                        C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
                        C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                        C:\Program Files\Norton AntiVirus\SAVScan.exe
                        C:\WINDOWS\system32\cidaemon.exe
                        C:\WINDOWS\Explorer.EXE
                        C:\Program Files\Windows AdStatus\WinStat.exe
                        C:\Program Files\Common Files\Symantec Shared\ccApp.exe
                        C:\Program Files\QuickTime\qttask.exe
                        C:\Program Files\Windows AdStatus\WinStatKeep.exe
                        C:\Program Files\Internet Explorer\iexplore.exe
                        C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
                        C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3RHR398W\hijackthis[1]\HijackThis.exe
                        C:\Program Files\Messenger\msmsgs.exe

                        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
                        O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                        O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL
                        O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll (file missing)
                        O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
                        O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                        O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                        O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                        O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                        O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                        O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
                        O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
                        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                        O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
                        O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
                        O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                        O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                        O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                        O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                        O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                        O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
                        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                        O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...1a0351cafa03db
                        O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
                        O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab
                        O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1095777315968
                        O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
                        O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
                        O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
                        O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
                        O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
                        O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
                        O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                        O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
                        O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                        O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
                        O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                        O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
                        O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
                        O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                        O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                        O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

                        Comment

                        • #13
                          Re: computer randomly shuts down

                          newbie here!
                          Originally posted by mechwarrior2112
                          Logfile of HijackThis v1.99.0
                          Scan saved at 8:37:28 PM, on 2/1/2005
                          Platform: Windows XP SP2 (WinNT 5.01.2600)
                          MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

                          Running processes:
                          C:\WINDOWS\System32\smss.exe
                          C:\WINDOWS\system32\winlogon.exe
                          C:\WINDOWS\system32\services.exe
                          C:\WINDOWS\system32\lsass.exe
                          C:\WINDOWS\system32\svchost.exe
                          C:\WINDOWS\System32\svchost.exe
                          C:\WINDOWS\system32\spoolsv.exe
                          C:\WINDOWS\System32\Ati2evxx.exe
                          C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                          C:\WINDOWS\system32\cisvc.exe
                          C:\Program Files\Norton AntiVirus\navapsvc.exe
                          C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                          C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                          C:\WINDOWS\System32\snmp.exe
                          C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                          C:\WINDOWS\System32\svchost.exe
                          C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
                          C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                          C:\Program Files\Norton AntiVirus\SAVScan.exe
                          C:\WINDOWS\system32\cidaemon.exe
                          C:\WINDOWS\Explorer.EXE
                          C:\Program Files\Windows AdStatus\WinStat.exe
                          C:\Program Files\Common Files\Symantec Shared\ccApp.exe
                          C:\Program Files\QuickTime\qttask.exe
                          C:\Program Files\Windows AdStatus\WinStatKeep.exe
                          C:\Program Files\Internet Explorer\iexplore.exe
                          C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
                          C:\Documents and Settings\Joe\Local Settings\Temporary Internet Files\Content.IE5\3RHR398W\hijackthis[1]\HijackThis.exe
                          C:\Program Files\Messenger\msmsgs.exe

                          R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
                          O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                          O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL
                          O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll (file missing)
                          O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
                          O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                          O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                          O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                          O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                          O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                          O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
                          O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
                          O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                          O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
                          O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
                          O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                          O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                          O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                          O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                          O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                          O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                          O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
                          O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                          O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                          O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...1a0351cafa03db
                          O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
                          O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab
                          O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1095777315968
                          O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
                          O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
                          O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
                          O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
                          O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
                          O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
                          O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                          O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
                          O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                          O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
                          O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                          O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
                          O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
                          O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                          O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                          O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

                          Comment

                          • #14
                            Re: computer randomly shuts down

                            im having a hard time with my laptop everytime i use my wmp. it shuts down randomly. i have norton 2005 and everytime i try to do a scan it shuts down too. when im on the net nothing happens... so far. i know i hav some kind of bug in my system and i dont know how to get it out .....MY ANGER METER IS AT THE RED LINE

                            Comment

                            • #15
                              Re: computer randomly shuts down

                              Scan saved at 10:51:09 PM, on 2/2/2005
                              Platform: Windows XP SP2 (WinNT 5.01.2600)
                              MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

                              Running processes:
                              C:\WINDOWS\System32\smss.exe
                              C:\WINDOWS\system32\winlogon.exe
                              C:\WINDOWS\system32\services.exe
                              C:\WINDOWS\system32\lsass.exe
                              C:\WINDOWS\system32\svchost.exe
                              C:\WINDOWS\System32\svchost.exe
                              C:\WINDOWS\system32\spoolsv.exe
                              C:\WINDOWS\System32\Ati2evxx.exe
                              C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                              C:\WINDOWS\system32\cisvc.exe
                              C:\Program Files\Norton AntiVirus\navapsvc.exe
                              C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                              C:\WINDOWS\Explorer.EXE
                              C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                              C:\WINDOWS\System32\snmp.exe
                              C:\WINDOWS\System32\svchost.exe
                              C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
                              C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                              C:\Program Files\Windows AdStatus\WinStat.exe
                              C:\Program Files\Common Files\Symantec Shared\ccApp.exe
                              C:\Program Files\Windows AdStatus\WinStatKeep.exe
                              C:\Program Files\Norton AntiVirus\SAVScan.exe
                              C:\Program Files\Internet Explorer\iexplore.exe
                              C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
                              C:\WINDOWS\system32\cidaemon.exe
                              C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
                              C:\DOCUME~1\Joe\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

                              R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
                              O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                              O2 - BHO: (no name) - {1D7E3B41-23CE-469B-BE1B-A64B877923E1} - C:\PROGRA~1\SEARCH~2\SEARCH~1.DLL
                              O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll (file missing)
                              O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
                              O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                              O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                              O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
                              O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_5_0. dll
                              O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
                              O4 - HKLM\..\Run: [Windows AdStatus] C:\Program Files\Windows AdStatus\WinStat.exe
                              O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
                              O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
                              O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
                              O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                              O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                              O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                              O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
                              O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                              O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
                              O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
                              O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                              O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                              O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...1a0351cafa03db
                              O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
                              O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1095777315968
                              O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
                              O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
                              O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
                              O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
                              O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
                              O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
                              O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
                              O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
                              O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
                              O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
                              O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
                              O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
                              O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
                              O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
                              O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
                              O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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