I just built a new computer with the ASRock Z77 Extreme4 and have had several problems.
The USB 3 driver for the ASMedia USB 3 ports did not install correctly and the ASMedia USB 3 ports (the ports in the corner under the PS2 port) do not detect a USB thumb drive when it is inserted. All other USB ports function properly.
Another problem is the Ethernet Controller driver. I have tried to install the drivers from the CD that came with the motherboard and Windows indicates that the driver for the Ethernet controller cannot be found. I downloaded current Ethernet drivers from the ASRock website and tried to install them on the new build using a USB thumb drive with the same result. I did this four times just in case I had a corrupted driver download from ASRock. Each time Windows could not detect the driver for the Ethernet controller on the thumb drive.
There is also a driver for something called the PCI Simple Communication Controller that did not install from the driver or CD or from all of the drivers that were downloaded from the ASRock website.
Lastly I cannot get the motherboard to recognize a video card. I have tried two different video cards, an XFX Radeon HD6870 and an MSI R5770 PMDIG. I tried each card in two different PCI Express x16 slots with no results. The power supply had the proper power connectors and the fans on the vid cards were spinning so it seems that the cards were getting power. The system browser in the BIOS that shows all of the connected hardware indicates that nothing is installed in the PCI express slots. The video card is the only add in card that I intended to install.
The hardware and operating system info for this new build are noted below.
Any help with these problems would be greatly appreciated. Thanks in advance.
Hardware List
MB - ASRock Z77 Extreme4 BIOS ver 2.5
CPU - Intel Core i7 3770K
CPU Cooler - Zalman CNPS9500A LED
Mem - 4x4GB G.Skill Ripjaws DDR 1600 Model F3-12800CL9Q-16GBRL
Power Supply - Coolmax ZU-900B 900 Watt Single 12v rail @ 77 amps 924 watts
SSD - Intel 320 Series 160GB
Hard Drives - 2 Seagate 3TB Barracuda 7200rpm
Optical Drive 1 - ASUS 12X Blu-Ray Writer
Optical Drive 2 - LG SuperMulti DVD Writer
Card Reader - Generic USB 3.0 Card Reader
OS - Windows 7 64bit
This is the first time I have posted here and I could not get the return button on my keyboard to work in the post so I edited this in notepad and copied and pasted it into the post. I do not understand why there are no line breaks in this post. Any helpful hints on formatting any future replies/posts would also be appreciated.
The USB 3 driver for the ASMedia USB 3 ports did not install correctly and the ASMedia USB 3 ports (the ports in the corner under the PS2 port) do not detect a USB thumb drive when it is inserted. All other USB ports function properly.
Another problem is the Ethernet Controller driver. I have tried to install the drivers from the CD that came with the motherboard and Windows indicates that the driver for the Ethernet controller cannot be found. I downloaded current Ethernet drivers from the ASRock website and tried to install them on the new build using a USB thumb drive with the same result. I did this four times just in case I had a corrupted driver download from ASRock. Each time Windows could not detect the driver for the Ethernet controller on the thumb drive.
There is also a driver for something called the PCI Simple Communication Controller that did not install from the driver or CD or from all of the drivers that were downloaded from the ASRock website.
Lastly I cannot get the motherboard to recognize a video card. I have tried two different video cards, an XFX Radeon HD6870 and an MSI R5770 PMDIG. I tried each card in two different PCI Express x16 slots with no results. The power supply had the proper power connectors and the fans on the vid cards were spinning so it seems that the cards were getting power. The system browser in the BIOS that shows all of the connected hardware indicates that nothing is installed in the PCI express slots. The video card is the only add in card that I intended to install.
The hardware and operating system info for this new build are noted below.
Any help with these problems would be greatly appreciated. Thanks in advance.
Hardware List
MB - ASRock Z77 Extreme4 BIOS ver 2.5
CPU - Intel Core i7 3770K
CPU Cooler - Zalman CNPS9500A LED
Mem - 4x4GB G.Skill Ripjaws DDR 1600 Model F3-12800CL9Q-16GBRL
Power Supply - Coolmax ZU-900B 900 Watt Single 12v rail @ 77 amps 924 watts
SSD - Intel 320 Series 160GB
Hard Drives - 2 Seagate 3TB Barracuda 7200rpm
Optical Drive 1 - ASUS 12X Blu-Ray Writer
Optical Drive 2 - LG SuperMulti DVD Writer
Card Reader - Generic USB 3.0 Card Reader
OS - Windows 7 64bit
This is the first time I have posted here and I could not get the return button on my keyboard to work in the post so I edited this in notepad and copied and pasted it into the post. I do not understand why there are no line breaks in this post. Any helpful hints on formatting any future replies/posts would also be appreciated.
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