I just received a replacement of Gigabyte MA790X-UD4P motherboard after RMAing the first one. I want to reinstall the drivers/utilities from the disk - not from the website - but it seems the new DVD won't play. Although Windows Explorer (XP/SP3) sees it, it doesn't play automatically, and when I try to open it manually Win Explorer goes "Not Responding," then the computer crashes and has to be shut down manually. I thought maybe instead it needed to be run at start up, but that just got me a prompt for XpressRecovery2 and then seemingly nothing (stall). Since CDs and DVDs for other programs and videos play just fine, am I safe in assuming this is a bad DVD?
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MB Drivers/Utilities DVD won't play
Last edited by genegold; 07-14-2009, 06:16 PM.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64Tags: None
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Re: MB Drivers/Utilities DVD won't play
Originally posted by Conners View PostHi, is this a new os install? Might try going to devive manage and un installing the dvd player and rebooting if you haven'r already.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64
Comment
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Re: MB Drivers/Utilities DVD won't play
Oh ok, but you never know uninstalling the dvd and letting windows re-dectect it might work. Just something easy to cross off your list... Otherwise i'd just go to gigabytes site and get the driver you seek and installing them that way. But that's just me.
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Re: MB Drivers/Utilities DVD won't play
If you're having difficulty with the auto open disc menu, can you open the DVD in explorer (file and folder view)? I seldome use those auto start menus, and prefer browsing the disc to find the correct software.Coolermaster CM 690 II advance Case
Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
P55A-UD4 v2.0 @ F14
Core i5 760 @ 20 x 201, 4.02GHz
TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
Corsair X32 200MB/s Read & 100MB/s Write
WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
Samsung F3 500GB Backup/Images
Noctua 1300RPM 19dB case fan (rear extraction)
3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050
Comment
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Re: MB Drivers/Utilities DVD won't play
Originally posted by Psycho101 View PostIf you're having difficulty with the auto open disc menu, can you open the DVD in explorer (file and folder view)? I seldome use those auto start menus, and prefer browsing the disc to find the correct software.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64
Comment
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Re: MB Drivers/Utilities DVD won't play
Will another machine read the disk? Can you use another machine to create a copy from the original that may be more easily read by your system? You should be alright with the online files from the manufacturers website as they are probably newer (more up to date) than the ones on the disk anyway.Antec 900 case (4 120mm and 1 200mm lighted fans + UFO flashing light set + 2 12" and 1 6" Mutant Mods meteor lights) - Aerogate ll thermal controller - Asus M2N-e SLI - AMD 64 X2 AM2 6400+ - Corsair TX650 PSU - MSI 450GTS Cyclone OC - 2 X 2GB Patriot Extreme Performance PC2 6400 RAM - SATA 320 GB Seagate HD, SATA 300GB Maxtor HD and IDE 80 GB Samsung HD - Floppy Drive/Card Reader Combo - LG SuperMulti Lightscribe 18x DVD RW - Plextor PX-716A DVD r/rw - Windows 7 Home Premium 64
Crude but Effective ... it is a way of life.
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Re: MB Drivers/Utilities DVD won't play
Originally posted by PrairieDawg View PostWill another machine read the disk? Can you use another machine to create a copy from the original that may be more easily read by your system? You should be alright with the online files from the manufacturers website as they are probably newer (more up to date) than the ones on the disk anyway.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64
Comment
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Re: MB Drivers/Utilities DVD won't play
The software on the website is guaranteed, 100% definately more up to date. The first thing I did was download current versions, then file the CD under B for bin. Burned the most recent stuff to a RW and stored it in the original box.Coolermaster CM 690 II advance Case
Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
P55A-UD4 v2.0 @ F14
Core i5 760 @ 20 x 201, 4.02GHz
TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
Corsair X32 200MB/s Read & 100MB/s Write
WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
Samsung F3 500GB Backup/Images
Noctua 1300RPM 19dB case fan (rear extraction)
3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050
Comment
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Re: MB Drivers/Utilities DVD won't play
Originally posted by Psycho101 View PostThe software on the website is guaranteed, 100% definately more up to date. The first thing I did was download current versions, then file the CD under B for bin. Burned the most recent stuff to a RW and stored it in the original box.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64
Comment
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Re: MB Drivers/Utilities DVD won't play
Can't comment on ATI drivers. I was refering to motherboard utilities.
All driver files, such as chipset and audio, LAN etc are available from their respective brands (eg the Realtek site) as well as Gigabytes main page for your motherboard.
If there's a graphics driver in the package then of course it's probably not the latest version. No motherboard manufacturer I know releases updated drivers in parallel with latest Cayalyst and Forceware releases.
Downloading the relevant drivers from point of origin is always a good idea. Never use a motherboard CD or a mobo maufacturers site for that.
I'm also willing to bet that if the CD contains x86 Catalysts, that they're older than the ones on the site too.Coolermaster CM 690 II advance Case
Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
P55A-UD4 v2.0 @ F14
Core i5 760 @ 20 x 201, 4.02GHz
TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
Corsair X32 200MB/s Read & 100MB/s Write
WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
Samsung F3 500GB Backup/Images
Noctua 1300RPM 19dB case fan (rear extraction)
3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050
Comment
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Re: MB Drivers/Utilities DVD won't play
Originally posted by Psycho101 View PostCan't comment on ATI drivers. I was refering to motherboard utilities.
All driver files, such as chipset and audio, LAN etc are available from their respective brands (eg the Realtek site) as well as Gigabytes main page for your motherboard.
If there's a graphics driver in the package then of course it's probably not the latest version. No motherboard manufacturer I know releases updated drivers in parallel with latest Cayalyst and Forceware releases.
Downloading the relevant drivers from point of origin is always a good idea. Never use a motherboard CD or a mobo maufacturers site for that.
I'm also willing to bet that if the CD contains x86 Catalysts, that they're older than the ones on the site too.
I do have have a question about one of the two audio drivers listed online for this board (Win 32). The one dated July 9 says it's for the Realtek Azalia audio chip, but there's no mention of an Azalia chip in the product description or manual that I can find.ASRock Z97 Extreme6 / Intel i7-4790K
32 GB G.Skill DDR3 2133 RAM (Ares 4x8gb)
EVGA GTX950 SC
Prolimatech Megahalems Rev. C cooler w/ Nexus Silent Fan
Seasonic X650 PSU
Samsung Pro 850 256GB SSD (system drive)
SanDisk ExtremePro 480, Seagate 1TB, 2TB and 2x 3TB SATA 6Gb/s
Plextor PX-891SA CD/DVD Writer/Player
Dell U2412M Monitor (1920x1200)
IBM Model M keyboard / Bornd M120 wireless mouse
Thermaltake F31 Case
Canon MP640 / Brother HL-2270DW printers
Audio system: Dac + Powered speakers + USB card + LPS + power cond./distrib.
Windows 10 Pro x64
Comment
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Re: MB Drivers/Utilities DVD won't play
There is only one audio driver for the entire series of Realtek codecs, located here Realtek . It may be quicker to go to Guru3D and search for "Realtek HD Audio 2.28".Azalia is the generic name for all their current HD audio IC's be it 885A, 888A, 889A etc.
They're not going to keep updating the CD in the box. In all likelyhood, the CD in the first boards produced are the same as the ones in current models. It's simply not worth them spending money on constantly updating driver CD's. That's why the drivers are online.
The version numbers of some software is on the front of the CD. Compare it to the ones on the web page, I'm sure you'll find the utilities more current.
As far as Gigabyte are concerned, and this is logical, they have supplied the essentials to get the board working. Things like sound and NIC drivers don't really require religiously being updated. Realtek do release a lot of updates, but usually for gaming purposes. The odd bug fix, sure but not much else.Coolermaster CM 690 II advance Case
Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
P55A-UD4 v2.0 @ F14
Core i5 760 @ 20 x 201, 4.02GHz
TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
Corsair X32 200MB/s Read & 100MB/s Write
WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
Samsung F3 500GB Backup/Images
Noctua 1300RPM 19dB case fan (rear extraction)
3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050
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